Customer Appreciation Raffle: July
SERVPRO loves our customers and it shows!
To express our appreciation for the wonderful people we serve, SERVPRO of Burlington Township & Mt. Holly does a monthly Customer Appreciation Raffle. At the end of each month, one of that month's customers is selected at random to win a prize.
This month's prize: a $50 visa gift card!
July's winner: Tanisha
Tanisha's review of our services: "Very responsive when I called. Always updated me on the time frame. They were nice enough to wait while I picked my kids up from school. And even returned to move around the fans when I had a reflood. I felt like they cared and had my best interest!"
As always, we appreciate the kind and informative feedback! Congrats to Tanisha!
What Makes Flood Water Contaminated? Preventing Stormwater Pollution
What can you do to prevent stormwater pollution?
The next time a storm passes over your home, watch how the rain water moves from your roof, down your driveway and into the street. Some of it soaks into the soil to become groundwater and some evaporates into the air. But most of it will make its way to the nearest body of water. This is referred to as stormwater runoff.
As it flows over the land, water picks up and carries pollutants, litter, and sediments. Along the way, excess fertilizers and pesticides, pet waste, motor oil and antifreeze, cigarette butts, and other debris on the streets all can hitch a ride. Anything dumped or dropped on the ground or in the gutter pollutes the water. For this reason, any flood water that penetrates your home is considered contaminated.
This type of pollution is significant because, unlike the water that goes down a sink or toilet in your home, storm water is untreated and flows directly to a lake, river, or the ocean.
What can you do to prevent stormwater pollution?
- Don't dump waste into storm drains.
- Keep yard clippings out of the street.
- Dispose of household chemicals properly by following the directions on the package or by calling the local public works department for proper disposal guidelines.
- Clean up oil spills and fix leaking automobiles.
- Use drip pans to catch engine oil and other pollutants while repairing cars.
- Recycle used motor oil.
- Sweep driveways clean instead of hosing them down.
- Water your lawn by hand, or adjusted sprinklers to avoid over-watering. If any water flows off your lawn, you're using too much water.
- Wash your car at a commercial car wash, or at least wash your car on an unpaved surface so the excess water can be absorbed by the ground.
- Drain swimming pools and spas into a sanitary sewer outlet, never into a street. Check first with your local wastewater treatment plant before disposing of anything in the sewer.
Grill Safety 101- Preventing Fire Damage
Avoid a fire damage with proper preparation and propane grill maintenance.
Warm weather has arrived in New Jersey and the grills are out! Don’t let a fire damage interrupt your Summer cookout. Avoid a fire damage with proper preparation and propane grill maintenance! Follow these 3 tips:
Clean your drip pan. When the drip pan under your cooking grids and burners becomes too full and heat reaches ignition temperatures inside your grill, a grease fire can occur. Drip pans are removable and should be checked and cleaned regularly.
Scrape your grids. Always scrape your cooking grids before or after every use. Dried on meat and grease are a breeding ground for bacteria and they can also cause dangerous flare-ups. Using your grill brush while the grill is still hot is the best way to keep your cooking grids clean.
Be prepared. Prevention is the best way to deal with a grease fire, but if one starts you need to have the tools on hand to put it out. Baking soda quickly cuts off the oxygen supply to the flame, so keep a box or two in or near your grill station, along with a fire extinguisher. Never use water to put out a grease fire as you can severely injure yourself and damage your home.
In the event of a fire damage, SERVPRO of Burlington Township & Mt. Holly has your back with 24/7 emergency service. Call 609-326-3663 for immediate assistance.
Our Team: IICRC Certified.
SERVPRO of Burlington Township & Mt. Holly is an IICRC-certified firm.
The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a standard-setting and training organization. Since its founding in 1972, the IICRC has grown to become the restoration industry's primary certifying body. There are currently thousands of certified firms and technicians across the globe.
The IICRC’s primary function is to educate restoration technicians on cleaning, remediation and mitigation procedures. Such training ensures techs are capable of the jobs they are tasked with.
SERVPRO of Burlington Township & Mt. Holly is an IICRC-certified firm and all members of our production staff hold one or more IICRC training certifications.
Why should you choose an IICRC-certified company?
The mission of the IICRC is to create and teach a set of standard practices and principles that promotes the health and safety of technicians and clients. It accomplishes this goal by creating standards for worker ethics, communication practices, and technical proficiency that all professionals must adhere to.
Our customers can rest assured that SERVPRO of Burlington Township & Mt. Holly's employees follow specific protocols to perform safe, efficient and high-quality work.
For more information on the standards set forth by the IICRC, visit their site: https://www.IICRC.org/page/IICRCStandards
Green Clean: EPA-approved Cleaning Solutions
SERVPRO of Burlington & Mt. Holly uses EPA-approved cleaning solutions.
At SERVPRO of Burlington & Mt. Holly, we believe in protecting the environment and promoting sustainability. We exclusively use EPA-approved cleaning solutions.
The Environmental Protection Agency is an agency of the federal government that formulates standards and enacts laws and regulations which promote the health of individuals and the environment. The EPA regulates the manufacturing, processing, distribution and use of chemicals and other pollutants. It also determines safe tolerance levels for chemicals and other pollutants in food, animal feed, and water.
EPA-approved products have been subjected to rigorous testing and meet or exceed standards set by EPA engineers and scientists. Approved have been deemed safe for humans, pets, and the environment.
Some cleaning companies may use toxic, harsh cleaning chemicals that leave behind harmful residue, pollute the air and contaminate water systems. At SERVPRO of Burlington & Mt. Holly, we’re committed to using “green” products that are safe for the environment. ALL of the cleaning agents we use are EPA-approved. Customers can be confident that when their home or business has been cleaned by us, it is safe for humans and pets.
Choosing SERVPRO of Burlington & Mt. Holly to provide cleaning, disinfecting, and sanitizing services is a choice for a brighter, safer, cleaner, and more sustainable future. SERVPRO is a great corporate neighbor and a friend to the environment.
On the Job with SERVPRO: Flooded Ducts
Water safely extracted and drained
Today our Project Manager Lennon was tasked with mitigating a residential water damage. A pipe burst in our customer’s home flooded her dining room and was resting in the ductwork below the floor.
First, Lennon and his team set up a dehumidifier to remove residual moisture from the air. Then they carefully cut back and removed the saturated carpet and padding beneath. Once it was stripped away, air mover fans were placed around the room to ensure the floor was completely dried.
This was a category 1 water damage, meaning the water was clean and could safely be drained out into our customers back yard. After removing the metal cover plate, Lennon lowered a hose down into the duct and extracted the water. To finish up, an antimicrobial was applied to prevent the growth of mold or other harmful bacteria.
Storm Damage Stats
How costly is storm damage?
The US endures numerous storms each year, including hurricanes, tornadoes, blizzards and other extraordinary weather events. Powerful storms often result in significant property damage and loss of lives, and take a toll on local economies. In some cases, storm damage causes devastating and irreparable harm to local American communities.
Just how costly are storm damages?
Hurricanes cost the United States more than one billion dollars annually. According to the national hurricane center, the most economically devastating hurricane on record is 2005’s Hurricane Katrina, which cost $125 billion
Over a thousand tornadoes hit the United States every year, reaping devastating damage. The National Oceanic and Atmospheric Administration (NOAA) reports that 1,520 tornadoes hit the U.S. in 2019. Such storms take a significant economic toll, requiring billions of dollars in recovery funds. In 2019, tornadoes and thunderstorms resulted in $20.3 billion in insured losses.
Many Americans embrace winter weather with open arms but blizzards may result in severe property damage and lasting economic impacts as they damage personal and public property. Freezing temperatures and high winds test the stability of homes, buildings and other structures. Nearby trees and vegetation are also disrupted and may fall. In 2019 alone, winter storms caused $2.1 billion worth of insured damage in the United States.
Preventative maintenance can help reduce or eliminate the damage caused by many types of natural disasters. Homeowners insurance may help cover certain causes of storm damage, including wind, hail and lightning. However, damage caused by flood and earthquakes typically is not covered by a standard homeowners insurance policy. It's important to read your policy to learn what types of storm damage may or may not be covered.
The Danger of Unseen Water Damage
Thermal imaging detects hidden water damage.
Water damage often occurs in areas that we can’t see – like behind walls, in ceilings and under floors. If left untreated, hidden damage can result in irreversible structural deterioration.
The following may indicate an undetected damage:
- A musty odor. Musty or earthy damp smells in a home almost always originate from water damage. Where there is moisture, mold is typically also present. Mold spores rapidly overtake porous materials such as wood and drywall within 24 to 48 hours of saturation.
- Sounds of water when nothing is being used. Listen at night, when the house is quiet, and be sure that you cannot hear any running water or sounds of dripping. One of the most common causes of a dripping sound behind a wall is a leaky pipe.
- Stains and spotting. Damaged walls and ceilings will eventually show discoloration, stains and spots. Leaky water supply lines, or water leaking in from the roof are the most common culprits of spots and stains on walls and ceilings. If the spots have a fuzzy appearance, or take on a very dark green/black color, it could be visible mold – which means trouble.
- Gradual changes to walls and flooring. If water is seeping into the subfloor from a saturated foundation or leaking pipes routed through the basement or crawl space, flooring will begin to show changes. Tiles may be loosened, linoleum can begin to peel, and laminate flooring can even warp. Evidence of water damage in the walls appears as peeling or bubbling paint, and cracking in drywall. As drywall absorbs water, it will begin to swell and retract, so any buckling or dimpling should also be noted and checked for water exposure.
At SERVPRO of Burlington & Mt. Holly, have the capability to detect hidden water damage using tools such as thermal imaging cameras and moisture meters. If you suspect a hidden damage in your home, we can help!
Timing Is Everything: 24/7 Immediate Response
24/7 Immediate Response, the SERVPRO guarantee.
Property damage doesn’t wait for regular business hours and neither do we. SERVPRO of Burlington Township & Mt. Holly provides emergency cleanup and restoration services 24 hours a day, 7 days a week—including all holidays. Day or night, you can depend on us to swing into action.
Why Is Immediate Response Crucial?
The short answer: to keep a bad situation from getting worse. In many cases an immediate response will help contain and minimize damage, thus reducing cleaning and restoration costs. The sooner the cleanup process starts, the better.
Here are a few immediate steps you can take to help speed up the process:
- Use technology such as alarms and or smart home monitoring systems that can be managed and monitored even when you are out of your home.
- Carry out simple DIY damage control such as switching off the mains (water and electricity).
- Remember this number: 609-326-3663
Preparing For Hurricane Season in NJ
Hurricane Season: June 1st - November 30th
Hurricane season is fast approaching. Between June 1st and November 30th, tropical storms present a serious threat to properties along the East Coast. New Jersey is no stranger to the damage caused by such storms.
While you can’t control when or where a hurricane will hit, the best way to minimize potential damage is by staying prepared. Follow these hurricane and storm preparation steps to keep your home and loved ones safe before disaster strikes.
Make An Evacuation Plan. If evacuation is necessary, turn off all utilities and follow community disaster preparedness plans. Select a common meeting place for all family members. If you have pets, have a plan for their evacuation as well.
Secure Your Exterior. Trim large trees and shrubs and bring all outside patio furniture, potted plants, bikes and toys indoors. If necessary, secure outdoor sculptures with burlap or blankets tied with rope.
Install Storm Shutters. Protect windows, doors and skylights with storm shutters or impact-resistant glass. You can nail pieces of plywood to window frames as last-minute protection.
Move Your Car. Relocate cars to higher ground or park them in your garage against the garage doors. Do not park under trees, power lines or in low-lying areas.
Power Up. Fill your car’s gas tank, charge your cell phone, test your generator and have plenty of fuel ready in case of power outages.
Store Important Documents. Keep important documents, such as legal papers, birth certificates, marriage license, financial papers and insurance policy information, as well as valuables such as jewelry, in a safety deposit box or in a bolted safe in an interior closet in your home.
Prepare An Emergency Kit. Gather flashlights, a portable radio, extra batteries, non-perishable food, bottled water, cash, blankets, clothing and toiletries.
Identify A Shelter Room. This enclosed area should be on the first floor, in the central part of the house with no windows. Avoid all unprotected windows and doors until the storm passes.
If your property is damaged by a storm, SERVPRO of Burlington Township & Mt. Holly can help. Visit for more hurricane preparedness information, visit www.ready.gov/hurricanes.