Recent Posts

The Danger of Unseen Water Damage

4/26/2021 (Permalink)

A thermal image camera shows temperature differences in an office space. Thermal imaging detects hidden water damage.

Water damage often occurs in areas that we can’t see – like behind walls, in ceilings and under floors. If left untreated, hidden damage can result in irreversible structural deterioration.

The following may indicate an undetected damage:

  • A musty odor. Musty or earthy damp smells in a home almost always originate from water damage. Where there is moisture, mold is typically also present. Mold spores rapidly overtake porous materials such as wood and drywall within 24 to 48 hours of saturation.
  • Sounds of water when nothing is being used. Listen at night, when the house is quiet, and be sure that you cannot hear any running water or sounds of dripping. One of the most common causes of a dripping sound behind a wall is a leaky pipe.
  • Stains and spotting. Damaged walls and ceilings will eventually show discoloration, stains and spots. Leaky water supply lines, or water leaking in from the roof are the most common culprits of spots and stains on walls and ceilings. If the spots have a fuzzy appearance, or take on a very dark green/black color, it could be visible mold – which means trouble.
  • Gradual changes to walls and flooring. If water is seeping into the subfloor from a saturated foundation or leaking pipes routed through the basement or crawl space, flooring will begin to show changes. Tiles may be loosened, linoleum can begin to peel, and laminate flooring can even warp. Evidence of water damage in the walls appears as peeling or bubbling paint, and cracking in drywall. As drywall absorbs water, it will begin to swell and retract, so any buckling or dimpling should also be noted and checked for water exposure. 

At SERVPRO of Burlington & Mt. Holly, have the capability to detect hidden water damage using tools such as thermal imaging cameras and moisture meters. If you suspect a hidden damage in your home, we can help!

Timing Is Everything: 24/7 Immediate Response

4/20/2021 (Permalink)

24/7 symbol with fire background 24/7 Immediate Response, the SERVPRO guarantee.

Property damage doesn’t wait for regular business hours and neither do we. SERVPRO of Burlington Township & Mt. Holly provides emergency cleanup and restoration services 24 hours a day, 7 days a week—including all holidays. Day or night, you can depend on us to swing into action.

Why Is Immediate Response Crucial?

The short answer: to keep a bad situation from getting worse. In many cases an immediate response will help contain and minimize damage, thus reducing cleaning and restoration costs. The sooner the cleanup process starts, the better.

Here are a few immediate steps you can take to help speed up the process:

  • Use technology such as alarms and or smart home monitoring systems that can be managed and monitored even when you are out of your home.
  • Carry out simple DIY damage control such as switching off the mains (water and electricity).
  • Remember this number: 609-326-3663

Preparing For Hurricane Season in NJ

4/20/2021 (Permalink)

Two tropical storms viewed from above. Hurricane Season: June 1st - November 30th

Hurricane season is fast approaching. Between June 1st and November 30th, tropical storms present a serious threat to properties along the East Coast. New Jersey is no stranger to the damage caused by such storms.

While you can’t control when or where a hurricane will hit, the best way to minimize potential damage is by staying prepared. Follow these hurricane and storm preparation steps to keep your home and loved ones safe before disaster strikes.

Make An Evacuation Plan. If evacuation is necessary, turn off all utilities and follow community disaster preparedness plans. Select a common meeting place for all family members. If you have pets, have a plan for their evacuation as well.

Secure Your Exterior. Trim large trees and shrubs and bring all outside patio furniture, potted plants, bikes and toys indoors. If necessary, secure outdoor sculptures with burlap or blankets tied with rope.

Install Storm Shutters. Protect windows, doors and skylights with storm shutters or impact-resistant glass. You can nail pieces of plywood to window frames as last-minute protection.

Move Your Car. Relocate cars to higher ground or park them in your garage against the garage doors. Do not park under trees, power lines or in low-lying areas.

Power Up. Fill your car’s gas tank, charge your cell phone, test your generator and have plenty of fuel ready in case of power outages.

Store Important Documents. Keep important documents, such as legal papers, birth certificates, marriage license, financial papers and insurance policy information, as well as valuables such as jewelry, in a safety deposit box or in a bolted safe in an interior closet in your home.

Prepare An Emergency Kit. Gather flashlights, a portable radio, extra batteries, non-perishable food, bottled water, cash, blankets, clothing and toiletries.

Identify A Shelter Room. This enclosed area should be on the first floor, in the central part of the house with no windows. Avoid all unprotected windows and doors until the storm passes.

If your property is damaged by a storm, SERVPRO of Burlington Township & Mt. Holly can help. Visit for more hurricane preparedness information, visit www.ready.gov/hurricanes.

Vandalism Aftermath: Where to Start.

4/20/2021 (Permalink)

Having your business vandalized is a devastating experience. SERVPRO of Burlington & Mt. Holly is here to set you on the road to recovery. Here’s where to start:

Your top priority is the physical well-being of you and your employees. Stay away from broken glass or damaged areas that could result in injury.

Contact the police as soon as possible. Start the paperwork necessary to report damages. Insurance companies often require official police reports for vandalism claims, making your call an essential step in unlocking your coverage.

Call your insurer to start an insurance claim for the damages. Your representative will walk you through the process of filing a claim, including documents you’ll need to gather and what you can expect as far as coverage. 

Take photos or video of any damage you can safely observe. This will provide your insurance company with thorough documentation. Include evidence of structural damage, like broken windows or holes in the wall, as well as broken inventory and commercial vehicles.

Collect the names and contact information of any witnesses to the vandalization. Ask them to write down or record what they saw. Pass this information along to the police and your insurance claims agent in case they need testimony or further details later.

Keep a written version of your losses by recording any property or merchandise that’s missing, ruined or damaged. Include the type of loss — for instance, fire or theft. Take inventory to catalogue what’s left and compare it to any records you might have compiled before the break-in. You can provide your claims representative or insurance adjuster with a copy of this inventory.

Setting your business back on track requires the difficult task of cleaning up and protecting your property from further damage. That's where SERVPRO comes in. We provide expert cleanup & repairs, all while working with your insurance to ensure your business gets back to running smoothly.

Water Damage Prevention: Maintaining A Durable Roof

4/16/2021 (Permalink)

Black roof plates. A durable roof is one of the most effective preventions for storm-related water damage.

Maintaining a durable roof is one of the most effective preventions for storm-related water damages. The Spring season brings heavy downpours, so consider giving your roof some TLC. Here are a few steps you can take to keep your roof in the best shape possible.

Replace missing shingles. Cracked, bent, and missing shingles provide an opportunity for leaks. You might see this manifested as shingle debris in your yard, driveway, or downspout splash blocks. Or you might notice off-colored patches on your roof. 

Repair ponding areas. If you notice pools of water standing on your roof after it rains, you could have a big problem on your hands. Ponding leaves your roof vulnerable to rot, which in turn can cause all kinds of issues, including leaks. Flat and low-sloped roofs are obviously more prone to this problem than steeply-pitched surfaces—but it can happen anywhere.

Clean gutters regularly. Gutters serve the practical purpose of carrying rain runoff away from your roof and siding. So if yours are clogged and can’t function properly, you’ll see more standing water and moisture on roof surfaces. To keep your gutters running clean and clear, clean them or have them cleaned regularly.

For recommendations on roofing companies in our area, contact SERVPRO of Burlington & Mt. Holly today.

SERVPRO Values Customer Feedback

4/16/2021 (Permalink)

Google Reviews SERVPRO values customer feedback.

At SERVPRO of Burlington & Mt. Holly, we believe customer satisfaction is the key to running a successful business, which is why we routinely ask our customers for feedback. Whether they’re offering praise or constructive criticism, we want to hear it. Feedback helps us understand what we’re doing right and where we can improve.

We encourage each of our customers to share their thoughts by leaving an online review. The best place to review SERVPRO? Google Reviews! Reviews on Google are publicly visible, meaning they help other homeowners know that they can trust our company. Our reviews have helped us cultivate a positive reputation. To date, we have an outstanding overall rating of 4.9 out of 5 stars! 

To offer us your feedback, leave a review by following the link below.

SERVPRO of Burlington & Mt.Holly- Leave a Google Review

Large Water Damage @ NJ Rental Property

4/15/2021 (Permalink)

A man in a black SERVPRO t-shirt pulls back a maroon carpet. One of our technicians carefully removes the saturated carpet.

Substantial damage was caused by a sink overflow on the second floor of this rental property in Willingboro, New Jersey. The entire ground floor was deeply saturated, including the ceiling, walls and floors. Within a few days, mold growth covered the entire bathroom ceiling. In situations like this, hefty demolition is required.

A few things need to happen before the drying process can begin. First, all personal belongings must be carefully removed, inventoried and stored. Next, waterlogged materials are torn out and disposed of. Due to the substantial amount of damage, the demolition process will last several days. Finally, drying equipment will be placed to prevent mold growth.

Once demolition and drying are complete, we’re ready to begin the restoration process! Beforehand, our on-staff contractor will visit the site to provide the property owner with a precise cost breakdown. Then this property will be restored to its original condition!

Extraction & Mitigation: Understanding the Difference

4/6/2021 (Permalink)

In order to minimize the amount of water damage that occurs after a pipe leak, sewage backup, flood or other disaster, SERVPRO professionals employ several tactics. Extraction and mitigation are two distinct steps in the water damage restoration process. Both are designed to limit the effects of water damage to a property. How do they differ?

Water extraction is the process of removing standing water and excess moisture from the property using industrial strength wet/dry vacuums and powerful subversive pumps. Extraction speeds up the drying process and minimizes the risk of mold growth and secondary water damage. 

Water mitigation is the process of cleaning, sanitizing, and drying a property. This typically includes removal of unsalvageable contents, cleaning of the affected areas, application of disinfecting agents, and deodorizing and drying the structure. Affected structures, like drywall and flooring, may also be removed during this process. Technicians use diagnostic tools, like moisture meters, to help measure dampness levels. Commercial-grade equipment, like dehumidifiers, air scrubbers and air movers, are also set up to dry the water-logged property.

In the aftermath of a severe water damage, a combination of extraction and mitigation techniques can help restore your property to preloss conditions.

Pre-Listing Inspection Repairs

4/5/2021 (Permalink)

Looking to sell your home? We can help.

In a home sale, there are two types of home inspections: a buyer’s inspection and a seller’s inspection (or a pre-listing inspection). Buyers traditionally arrange a home inspection. However, some sellers choose to have an inspection performed before listing their house, so they can fix any potential issues and save time in the closing process.

A pre-listing inspection could make the whole sales process faster and easier for everyone involved. Sellers are not obligated to fix issues discovered during inspection, but a buyer can also walk away if they’re not satisfied. 

Water and mold damages are some of the most common issues inspectors come across. We specialize in repairing such damages. Our services include:

- Correcting leaks

- Extracting standing water 

- Replacing wet or visibly moldy insulation

- Mitigating mold damage

- Removing musty odors & dehumidifying

At SERVPRO of Burlington & Mt. Holly, we can help get your home in shape for inspection and sale!

SERVPRO's Contents Claim Inventory Service (CCIS)

4/5/2021 (Permalink)

A house fire is a devastating ordeal. Once the flames are extinguished, the claim process begins. One of the most daunting tasks after losing your home to a fire is properly documenting your personal property to ensure you’re compensated fully for what you’ve lost. Completing a total loss inventory list is a high-stress task that must be performed carefully so as not to leave settlement dollars on the table. Allow SERVPRO to ease the worry and confusion of the recovery process with our comprehensive contents claim inventory service.

A content list for insurance claims is a household inventory that documents all your possessions. This list can be used to file a home insurance claim after a fire has damaged or destroyed some or all of your personal belongings. Our contents claim inventory service will provide your insurance with a detailed and accurate list of belongings. We’ll take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. 

By entrusting SERVPRO of Burlington &  Mt. Holly to collect and inventory your belongings, you can reduce the time and cost of recovering from a house fire.