Vandalism Aftermath: Where to Start.

4/20/2021 (Permalink)

Having your business vandalized is a devastating experience. SERVPRO of Burlington & Mt. Holly is here to set you on the road to recovery. Here’s where to start:

Your top priority is the physical well-being of you and your employees. Stay away from broken glass or damaged areas that could result in injury.

Contact the police as soon as possible. Start the paperwork necessary to report damages. Insurance companies often require official police reports for vandalism claims, making your call an essential step in unlocking your coverage.

Call your insurer to start an insurance claim for the damages. Your representative will walk you through the process of filing a claim, including documents you’ll need to gather and what you can expect as far as coverage. 

Take photos or video of any damage you can safely observe. This will provide your insurance company with thorough documentation. Include evidence of structural damage, like broken windows or holes in the wall, as well as broken inventory and commercial vehicles.

Collect the names and contact information of any witnesses to the vandalization. Ask them to write down or record what they saw. Pass this information along to the police and your insurance claims agent in case they need testimony or further details later.

Keep a written version of your losses by recording any property or merchandise that’s missing, ruined or damaged. Include the type of loss — for instance, fire or theft. Take inventory to catalogue what’s left and compare it to any records you might have compiled before the break-in. You can provide your claims representative or insurance adjuster with a copy of this inventory.

Setting your business back on track requires the difficult task of cleaning up and protecting your property from further damage. That's where SERVPRO comes in. We provide expert cleanup & repairs, all while working with your insurance to ensure your business gets back to running smoothly.